About US

Hello, Traveler! Welcome to GenshinFans, the exclusive souvenir store for adventurers!

We are a group of loyal Genshin Impact players who love everything about the world of Teyvat. We enjoy collecting and creating fun and exquisite merchandise inspired by Genshin Impact. As we noticed the growing popularity of these products among players, we decide to establish this online store with the hope of bringing these stunning items to players worldwide. We are grateful to our fans who have not only collected these souvenirs but also provided us with inspiration for product creation. We sincerely thank everyone for their support.

Our products are primarily divided into two categories. One consists of official merchandise from Genshin Impact, while the other includes fan-made merchandise (unofficial but exquisitely crafted).

We source official merchandise directly from authorized channels in China and offer fast worldwide shipping (excluding certain special regions). These are genuine products authorized by MiHoYo，showcasing exquisite craftsmanship and meticulous attention to detai. With just a few taps, you can bring these items home. Our mission is to bring MiHoYo's official store right to your doorstep.

The Fan-Made/Third-Party merchandise collection is diverse，and each one has been carefully selected by our team. We have implemented strict quality control to ensure that every product maintains excellent quality and exquisite craftsmanship. As these are unofficial products, a considerable portion of them are handmade by our player friends. They may not be 100% identical to the game's visuals, and we hope you understand this. However, each piece incorporates the creator's understanding and passion for the game. We believe this uniqueness is irreplaceable and deserves respect. When purchasing unofficial products, please carefully review the product images. We ensure that the images accurately represent the actual product, If you receive a product that significantly deviates from your expectations, we offer a 7-day refund guarantee. Don't hesitate and purchase now.

It is the love for Genshin Impact that has brought us together, transcending mountains and rivers. We not only treat you as a valued customer but also as a dear friend. If you have any questions, requests, or need assistance in any way, please feel free to reach out to us. We provide professional service 24/7.

Of course, you can follow and support us through our social media