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If you have any questions or suggestions, feel free to reach out to us anytime. We will strive to provide you with a flawless shopping experience!

Telegram: GenshinJay

Prompt response time(Mon-Sat)

China (UTC+8) 9:00-18:00

Tokyo (UTC+9) 10:00-19:00

Los Angeles (UTC-7) 18:00-03:00 (Next Day)

New York (UTC-4) 21:00-06:00 (Next Day)

London (UTC+1) 02:00-11:00

Dubai (UTC+4) 05:00-14:0

Outside of the mentioned time frame, it doesn't imply that we won't respond. Therefore, feel free to reach out to us as we are still available for communication.