Freeship for Orders from 30 USD
Freeship for Orders from 30 USD
Freeship for Orders from 30 USD
Freeship for Orders from 30 USD
Freeship for Orders from 30 USD
Freeship for Orders from 30 USD
Freeship for Orders from 30 USD
Freeship for Orders from 30 USD
Freeship for Orders from 30 USD
Freeship for Orders from 30 USD
Freeship for Orders from 30 USD
Freeship for Orders from 30 USD
Customer Service
support@genshinfans.com
This is a made-to-order pre-sale item, which will be scheduled for production by the studio only after you make a payment. Since most products require queuing for production or are handcrafted, it will take some time before the products are completed. The ETA(Estimated Time of Arrival) will be prominently marked in purple at the top, please make sure to take note. The ETA here represents the time it arrives at our warehouse, not the time it reaches your hands. We can generally dispatch it within 72 hours after it arrives. Before purchasing such items, please ensure that you thoroughly read the Pre-order Policy
Couldn't load pickup availability
We offer worldwide delivery services, where your item(s) will be carefully packaged and delivered to you within 5-15 business days (excluding pre-order items).
We offer worldwide delivery services, where your item(s) will be carefully packaged and delivered to you within 5-15 business days (excluding pre-order items).
Please be aware that there is a possibility of changes in global shipping conditions, and in extremely rare cases, we may not be able to deliver to certain areas. If this occurs, we will contact you and provide a full refund. Click here for full Shipping Policy.
We offer you a transparent and traceable query channel, making it convenient for you to stay informed about the progress of your order‘s shipment at any time.
Typically, your order goes through processing and shipping stages where we employ various methods to ensure transparency and traceability throughout this process.
Once your payment is successfully processed, we will proceed with the preparation of your order, which will be completed within 3-10 days. During this period, you can inquire about the progress of your order through email or our online customer service. Once your order is prepared and shipped, you will receive a notification email containing your tracking code and a link for tracking the logistics, enabling you to stay updated on the progress of your shipment. Of course, feel free to reach out to us at any time if you would like us to manually assist you with tracking.
We provide secure online payment method powered by Paypal, which is the largest online payment in the world, ensuring that your payment is secure and well-protected.
After proceed to checkout. Fill address details, select check out with Paypal.
When login window show up, click "PAY WITH DEBIT OR CREDIT CARD" button.
You can reach out to us for support 24/7, and we will respond as soon as possible. However, please understand that our usual working hours are from 9:00 AM to 6:00 PM (Beijing time) on Mondays to Saturdays. During this time frame, your requests for support will be promptly addressed. If you are located outside of China, you can refer to the following table to determine the most efficient time to contact us.
Time Zone | Prompt response time(Mon-Sat) |
China (UTC+8) | 9:00-18:00 |
Tokyo (UTC+9) | 10:00-19:00 |
Los Angeles (UTC-7) | 18:00-03:00 (Next Day) |
Denver (UTC-6) | 19:00-04:00 (Next Day) |
Chicago (UTC-5) | 20:00-05:00 (Next Day) |
New York (UTC-4) | 21:00-06:00 (Next Day) |
Mexico (UTC-5) | 20:00-05:00 (Next Day) |
London (UTC+1) | 02:00-11:00 |
Moscow (UTC+3) | 05:00-14:00 |
Dubai (UTC+4) | 05:00-14:00 |
Of course, outside of the mentioned time frame, it doesn't imply that we won't respond. Therefore, feel free to reach out to us as we are still available for communication. Feel free to reach out to us at any time support@genshinfans.comcomvia email or by clicking here to get in touch with our online customer service team.
Carry Your Best Companion, Engraved with Your Journey.
Once you have selected the Personalized style and completed your purchase, please send us your engraving details using one of the two methods below. To ensure accuracy, please include your Order Number in your message.
Please provide your text clearly, line by line, using the format below. We will engrave it exactly as you provide it.
Every Traveler in Teyvat knows that the greatest adventures are never taken alone. Paimon, your loyal, witty, and ever-present companion, has been with you through every challenge and discovery. This charm is more than just a tribute to her; it's a tangible piece of your shared journey, crafted to accompany you on your own adventures, both in-game and in life.
Forget flimsy trinkets. From the moment you hold this charm in your hand, you'll feel its satisfying weight and substance. Forged from a solid piece of high-quality brass, its heft speaks of durability and permanence. The polished, raised golden details of Paimon catch the light beautifully against the rich, dark background, while the smooth, cool touch of the metal serves as a constant reminder of its exceptional quality. This is a keepsake built to last, just like the memories it represents.
More than just an accessory, this Paimon Brass Charm is a profound gesture of companionship. Hang it on your backpack as a steadfast guardian, use it as a distinguished tag for your keys, or let it stand on your desk as a quiet companion during late-night sessions. It is the ultimate gift for your co-op partner, a friend who shares your love for Teyvat, or anyone who understands that the journey itself has meaning.
This charm is forged from genuine, solid brass—a "living metal" cherished for its enduring quality. As a testament to its authenticity, it will naturally develop a rich, warm patina over time when exposed to the air. This aging process is not a defect, but a unique characteristic that tells the story of your journeys.
Should you prefer the original, brilliant shine, restoring its luster is beautifully simple. Just apply a small amount of brass polish or cream to a soft cloth and gently buff the surface. Brass polish is widely available and can be easily found on major online marketplaces like Amazon, or in the hardware/home care aisle of most large supermarkets and home improvement stores. In moments, your charm will look as bright and new as the day you received it.
GenshinFans.com enables shipping to the majority of countries and regions worldwide. It is important to note that:
DELIVERY TIME = PROCESSING TIME + SHIPPING TIME
Typically, all orders will be processed within 3 to 7 business days (excluding weekends and holidays). However, please note that for some popular items with limited stock or products that require additional time for production, processing time may extend up to 6 weeks in the worst-case scenario. The aforementioned estimate is provided for reference purposes only and does not imply a specific time guarantee.
We offer two different shipping methods:
The estimated information provided above is for reference only and does not guarantee a specific delivery time. The actual transportation time may vary depending on factors such as flight schedules, cargo schedules, and seasonal conditions(generally, busy seasons, electronic products, products with liquids or magnets, and oversized products take longer to ship). The choice of transport method will not affect the order processing time mentioned earlier. All our items are handled by dedicated colleagues who are professionals in their field. Your items will be meticulously packaged and shipped in sturdy boxes.
click here for full Shipping Policy.
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